A form letter by the looks of it, but some new leads (or links) which I may pursue if I find the time. They all sound a bit toothless. But that's one of the reasons I put together this blog -- so I can take full advantage of life in the age of digital reproduction and, rather than re-telling or re-writing out the whole sordid tale, just send them a link here.
Thank you for contacting AARP to ask for help in fighting consumer
fraud and for sharing your grandmother's story with us.
The Association is committed to providing information on all types of
consumer fraud. We invite you to visit the AARP website at
http://www.aarp.org/money/consumerprotection/scams/ for a host of
articles on the subject.
You may be interested in ordering our brochure, "The Top Frauds and
Scams" (D18110), or our companion publication, "Consumer Protection:
A Guide to Your Rights and Choices" (D17795). To order, send an
email to Member@AARP.org. Be sure to include publication titles and
stock numbers along with your complete name and mailing address. You
may also call us toll free at the number shown below, or write to us
at:
AARP Fulfillment
601 E Street, N.W.
Washington, DC 20049
If you have doubts about a sales pitch or suspect you are the victim
of fraud, there are several ways to report these incidents. We have
included a list of organizations and how to contact them that may
prove useful.
We hope this information is helpful. Thank you again for contacting
AARP.
_________________________________________________________
CONTACT INFORMATION
To report Internet and telemarketing fraud
National Fraud Information Center (NFIC)
c/o National Consumers League
1701 K Street, N.W., Suite1200
Washington, DC 20006
1-800-876-7060 (toll-free fraud hotline)
http://www.fraud.org/
To report all types of consumer fraud and order publications
Consumer Response Center
Federal Trade Commission (FTC)
600 Pennsylvania Avenue, N.W., Room H-130
Washington, DC 20580
1-877-382-4537
http://www.ftc.gov/ftc/consumer.htm
To report incidents to your state attorney general's office, check
the government pages of your area telephone book
National Association of Attorneys General (NAAG)
750 First Street, N.E., Suite 1100
Washington, DC 20002
1-202-326-6000
http://www.naag.org/
To report customs fraud, including people impersonating customs
agents
Customs Headquarters
1300 Pennsylvania Avenue, N.W.
Washington, DC 20229
1-800-232-5378
http://www.customs.ustreas.gov/
To report fraudulent business activity, check your area telephone
directory for a listing of your local Better Business Bureau, or
consider filing a complaint online
http://www.bbb.org/
To report fraudulent calls or mail coming from Canada
Project Phonebusters
1-888 495-8501
http://www.phonebusters.com/
Regards,
Ayan A.
Member Service
Member@aarp.org
Toll-free 1-888-OUR-AARP (1-888-687-2277)
Toll-free 1-877-434-7598 TTY
I did fill out an
NFIC Online Incident Report Form, but as with so many of these forms I've seen, it's unnecessarily long, ugly, and gives no assurance that it will prompt an immediate response. So I kept it simple:
If you are serious about pursuing this you'll read my detailed account of the fraud, the various parties involved, and what I've done to fight it on my site here:
http://wamublamesgrandma.blogspot.com/
The one thing that makes it worth reading: it does offer a clear and simple solution for preventing what appears to be a very common form of phone fraud targeting senior citizens.
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